Kindle, Fire, Alexa or other Amazon devices: Fire Tablet, Echo & Alexa enabled Amazon devices, Kind E-reader, Fire TV Devices, Other Devices.Payment, charges or gift cards: Unknown or incorrect charges, Payment declined, Update payment methods, Shop with Points, Problem with a Gift Card, Amazon Credit Cards.Accessibility: Digital Services and Device Support or Something else like orders, accounts, payments, memberships, and more.Memberships, subscriptions or communications: Manage Memberships & subscriptions, Check messages from Amazon and sellers, Manage Rentals, Other Amazon account settings, Manage Subscribe & Save, Manage email and mail communications, Manage Amazon Household.Prime: Manage or cancel Prime membership, Set Prime renewal reminder, Prime Video, Amazon Fresh and Whole Foods, Update Payment Information, Share Prime benefits, or Amazon Music.

eBooks, Prime Videos or Music: Kindle eBooks/Digital Content/Comics, Prime Video, Freevee, Amazon Music, Luna, Appstore for Android, Alexa Voice Services, Prime Gaming/Twitch Purchases, Amazon Games, Softwater/Video Games (Digital Downloads), Amazon Photos, Amazon Kids+, Audible.

Login, address, security & privacy: Login and security, Addresses, Suspicious phone call, email or SMS received, Data Privacy Queries.

Choose the item you need help with or use the search box at the top of the page to search your ordered items and find the one you have a question about or problem with.

A delivery, order or return: Your recent orders will be displayed.

Then, the page will explain how to complete the task, resolve the issue, file a report, and more.

Select a category, then select the item from that category that relates to your question or problem. Choose what you need help with from the options presented.

How to get in touch with amazon